Shipment is organized and made within 24h after receipt of the payment.
We would like to make ours known. gentle Clients that during Christmas holidays, Easter holidays and August holidays may have unavoidable delays in deliveries. We apologize in advance for the discomfort you are facing.
DURING THE SHIPPING PHASE:
The parcels are delivered to the courier by 1 pm every day. David s.r.l. send customers important information on how to accept the receipt of the goods via email or phone. From now on the parcels start their journey: they are brought to the Corriere's office and then left for the final destination. In these phases the parcels undergo various removals and displacements, so for these reasons, at the receipt of the goods it is necessary to check the parcels accurately and always sign up, to be entitled to any replacement of the product and at the same time to demonstrate our private insurance has taken all the precautionary conditions for insurance coverage.
Each courier already in the late evening or the next morning sends an email or a customer's mobile phone confirming that it has the goods in charge and the delivery time with the link for tracking (the tracking will only be activated after his order will have reached the warehouse of the forwarder). Clients have the opportunity to respond to sms by 24:00 on the same day to modify any delivery parameters.
TO RECEIVE THE PRODUCT:
In order to make our service more and more efficient, at the time of receipt of the parcel please observe these essential points:
FOR ANY DAMAGE CAUSED BY TRANSPORT:
Upon receipt of the goods check the presence and integrity of all items on the order.
Any communications of anomalies or breaks must be communicated via email together with photographs of the damage found within and not more than 8 days after receipt of the goods.
After eight days, any liability for any breaks / anomalies / failures and for any re-issue (even for absences or for incorrect addresses) is declined, the cost will be borne by the recipient.
For any type of product information, delivery times, payment methods, product customization, please contact us by email at [email protected] or through our CONTACT page; present on this site.
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